DahReply Academy
Learn one task at a time. Start with your first AI answer, or choose the job you need to finish. Every topic has a written guide; videos are optional.
Get started
Get your first useful AI answer.
Connect channels and teammates
Bring customer messages and your team together.
Train your AI
Prepare an FAQ and set reply behaviour.
Handle conversations
Find, take over and reply to customer enquiries.
Bookings
Set up branches, services, staff and appointments.
Measure and improve
Correct answers and resolve setup problems.
Get started
- Your first AI answer in about 15 minutes
- Find your way around DahReply
- Understand your workspace
- DahReply glossary
Connect channels and teammates
Train your AI
- Write an FAQ your AI can use
- Upload and process your FAQ
- Choose the knowledge used by an inbox
- Choose a model and write AI instructions
- Set the chatbot name and reply timing
- Notify your team and categorize conversations
- Check your chatbot before customers use it
- When to use AI Studio
Handle conversations
- Find the conversations that need you
- Take over and handle a conversation
- Save and reuse frequent answers
Bookings
- Prepare your business for bookings
- Create your branch location
- Create a bookable service
- Add bookable staff
- Schedule staff availability
- Create an appointment
- Let customers request appointments through chat
- Find and follow up on appointment changes
- Find a booking or missing time slot